Please! Answer Your Phones!

Are “Auto Attendants” Costing You Sales?

business phone line

I make a lot of phone calls to businesses just like yours, and one of the most frustrating aspects of the call is listening to a long list of names and departments delivered by a recording. I’m just wondering if the savings of NOT having a human answering your phone isn’t negating all of the money you are spending on promoting your business.

Ask yourself:

  • Do you prefer to listen to a recording?
  • Do you think a recorded answer makes your business sound big… or small?
  • Do you think a recorded answer makes it sound like your business is customer-focused?

I think that you know the answers! Here’s to more leads!

The author, Bob Ottaway, is President and Founder of Ottaway Digital.  Established in 1999, it has been a pioneer in SEO, digital advertising & social media since 2006.  

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